Re: Bought 2008 Outlook With 6 Year Extended Bumper to Bumper Warranty That Doesn't
Is this true? Bumper to bumper doesn't mean what it says?
If you purchased the GMPP extended warranty, no where on the paperwork or the contract will it say bumper to bumper. It will however list those items which are not included as being covered, as pasted from the GMPP site below.
It's as simple as this: If it's not on the very short list of what's not covered, it's covered!
For years, millions of Major Guard customers have known that, "From the engine to the trunk lock, if a part breaks - even if it results from wear and tear * - and it's not on the list of the few items not covered, Major Guard will pay for the repair less any applicable deductible - whatever the part!"
Body parts, panels and rails
Trim, moldings, and bright metal
Convertible and vinyl tops
Carpet and upholstery
Exhaust component and catalytic converter
Squeaks , rattles, wind noise and odors
Correction of air and water leaks
Unless required in connection with a covered part we will not pay for: engine tune-up, suspension alignment, wheel balancing, filters, lubricants, engine coolant, drive belts, radiator hoses, heater and vacuum hoses, windshield wiper blades, air conditioning recharging, fluids, spark/glow plugs and wires, brake pads/linings and brake shoes/rotors, manual clutch disc, vehicle manufacturer recommended maintenance services and parts.
Every other part is covered!
This is the top of the line GM extended warranty, but it is NOT bumper to bumper. If you had work under the original B2B warranty, you might have some repair warranty (usually 12 months/12000 miles) on those repairs.
I know it is different than what you were told or what you thought about the coverage, but that's the way it is unfortunately. Perhaps a different dealer would be more accommodating? You could also contact one of the GM customer service reps who hang out on the Enclave/Traverse/Acadia forums to see if they can help.
2010 Summit White Traverse LTZ, SOLD 4/2012 <br />2015 Traverse 2LT Siren Red Tintcoat-36 Month Lease