2008 Outlook XR issues - Saturn Outlook Online Community
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post #1 of 46 (permalink) Old 06-15-2011, 11:58 PM Thread Starter
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2008 Outlook XR issues

So, taking the Outlook back to the dealer tomorrow. So far, the Outlook has be serviced for:
  • Leaking sunroof 1 month after purchase (12k miles)
  • headlight bulbs replaced(17k miles)
  • transmission recalibration after SUV sould not shift out of 1st gear (22k miles)
  • engine overheats due to leaky water pump gasket (29150 miles)
  • SIR coil replaced duel to squeeky steering column (29150 miles)

1 week after getting the Outlook back, it needs to go back for:
  • auto lift hatch stopped working (29300 miles)
  • check engine light came on, causing the remote start to stop working (29300 miles)

I cannot believe the problems we have had with this vehicle. the last time it was serviced, I had to pay to get into a 7 passenger vehicle (GM stated they will only cover a sedan). We love the looks of the Outlook, but we are starting to look at trading the SUV in for something else after 2 years and 13k miles of ownership. This is the 1st vehicle that we have ever owned that has been totally dealer serviced, so I cant believe the trouble we have had. At this point, I would not even consider buying another GM. It seems with these Lambdas it is hit or miss, and I may have been one of the unlucky ones.


John<br /><br />2008 Saturn Outlook XR--TRADED IN<br /><br />2011 Cheverolet Traverse LTZ--Silver Ice Metallic; heated/cooled seats, bluetooth, backup camera; power liftgate; 20" wheels<br />2011 Hyundai Sonata SE 2.0t--Phantom Black Metallic<br />1992 Ford Mustang LX 5.0--Calypso Green, supercharged
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post #2 of 46 (permalink) Old 06-17-2011, 10:41 PM
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Re: 2008 Outlook XR issues


I had problems with my '08 Outlook. Ended up getting rid of it and getting the new Durango. A smidge smaller than the Outlook, but I'm very happy with it through 3k miles. Rides better, smoother, and is much quieter than the Outlook. Came better equipped than the Acadia at 4k less. Tows 6200 lbs with the V6, too.

-SOLD- 2008 Outlook XE AWD<br />Carbon Flash/black cloth<br />Conv Pkg/Pref Pkg/Sunroof<br />Outdoor Adv Pkg/Tow Pkg
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post #3 of 46 (permalink) Old 06-18-2011, 12:47 PM
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Re: 2008 Outlook XR issues

Quote:
Originally Posted by carbonflash2
So, taking the Outlook back to the dealer tomorrow. So far, the Outlook has be serviced for:
  • Leaking sunroof 1 month after purchase (12k miles)
  • headlight bulbs replaced(17k miles)
  • transmission recalibration after SUV sould not shift out of 1st gear (22k miles)
  • engine overheats due to leaky water pump gasket (29150 miles)
  • SIR coil replaced duel to squeeky steering column (29150 miles)

1 week after getting the Outlook back, it needs to go back for:
  • auto lift hatch stopped working (29300 miles)
  • check engine light came on, causing the remote start to stop working (29300 miles)
I own an '09 XR AWD, and the only issues I've had involved replacing the Steering Rack bushings (knocking in turns) and the zip-tie noise (replaced SIR coil). The '09's haven't had the sunroof leaks, and I have the HID option, so I haven't had the melted socket/harness issue for the headlights. The transmission software was put into effect by my build date of 11/08.

From my understanding, whenever a check engine light comes on, the remote start is disabled.

As for the liftgate issue, can you manually lift the liftgate, and will it stay up? The struts assist the motor in powering it open, and weak struts have been linked to the problem you describe (assuming the obvious - the switch on the console is in the "on" position.)

'09 XR, AWD, all options except rear DVD entertainment
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post #4 of 46 (permalink) Old 06-19-2011, 12:37 AM Thread Starter
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Re: 2008 Outlook XR issues

I got the Outlook back today, and the noise in the column is still there, but the dealer replaced the SIR coil again. They also replace the liftgate motor. I will call the dealer back about the noise and maybe suggest the bushings.

The Outlook is still under warranty--I was also told that when under warranty, I do not get a 7 passenger replacement. What has been everyone else's experience?

Quote:
Originally Posted by XRDreamliner
As for the liftgate issue, can you manually lift the liftgate, and will it stay up? The struts assist the motor in powering it open, and weak struts have been linked to the problem you describe (assuming the obvious - the switch on the console is in the "on" position.)
I was able to manually open it, but you had to fight with the door to get it open, and when closing, the door would not pull it close completely, or we would get the liftgate open in the message center. It is all good now.

I drove a Toyota Highlander Limited last night, but it is just too small, as is the Mazda CX-9 Grand Touring. The Outlook is my wife's vehicle, and she is picky . She will not go to a minivan, she does not like the Flex(neither do I), she does not want to go back into a Expedition(we traded in a 03 Eddie Baurer for the Outlook), I stay away from the Dodge products, and I am not going to replace one Lambda with another. So, she has decided to keep the Outlook. Right now I will allow it, but under protest :-)

John<br /><br />2008 Saturn Outlook XR--TRADED IN<br /><br />2011 Cheverolet Traverse LTZ--Silver Ice Metallic; heated/cooled seats, bluetooth, backup camera; power liftgate; 20" wheels<br />2011 Hyundai Sonata SE 2.0t--Phantom Black Metallic<br />1992 Ford Mustang LX 5.0--Calypso Green, supercharged
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post #5 of 46 (permalink) Old 06-19-2011, 08:27 PM
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Re: 2008 Outlook XR issues

I would routinely get a 5 passenger MKX; close enough and at least it wasn't a sub compact

Former Acadia Commander; now Impala Herder<br />2014 Impala LS (non-eco)<br />Acadia moderator<br />Traverse moderator<br />Member # 392
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post #6 of 46 (permalink) Old 06-19-2011, 10:12 PM
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Re: 2008 Outlook XR issues

Quote:
Originally Posted by carbonflash2
I got the Outlook back today, and the noise in the column is still there, but the dealer replaced the SIR coil again. They also replace the liftgate motor. I will call the dealer back about the noise and maybe suggest the bushings.

The Outlook is still under warranty--I was also told that when under warranty, I do not get a 7 passenger replacement. What has been everyone else's experience?

I was able to manually open it, but you had to fight with the door to get it open, and when closing, the door would not pull it close completely, or we would get the liftgate open in the message center. It is all good now.

I drove a Toyota Highlander Limited last night, but it is just too small, as is the Mazda CX-9 Grand Touring. The Outlook is my wife's vehicle, and she is picky . She will not go to a minivan, she does not like the Flex(neither do I), she does not want to go back into a Expedition(we traded in a 03 Eddie Baurer for the Outlook), I stay away from the Dodge products, and I am not going to replace one Lambda with another. So, she has decided to keep the Outlook. Right now I will allow it, but under protest :-)
When I've had work done it's usually what Enterprise has on their lot and it's not always a 7 seater, once I got an HHR for a loaner but I have also got an OUTLOOK, ACADIA, AURA, VUE and a Dodge Grand Caravan. I would'nt be cought dead in a [email protected]#$%a, I'd rather have a minivan, the new Explorer is nice but less interior room but the new vehicle I really like is the 2011 Dodge Durango CITIDEL V8 AWD (I've been thinking reeeeeeeeeeeeeeeeally hard on that one ) I guess the Lambdas kinda of lost their "wow factor" for me , dont get me wrong, I like my OUTLOOK and it's a good vehicle, it rides nice and looks good and will probably serve us well for years to come but it's not a new car any more, you know what I mean.




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #7 of 46 (permalink) Old 06-20-2011, 09:48 AM
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Re: 2008 Outlook XR issues

Quote:
Originally Posted by carbonflash2
I got the Outlook back today, and the noise in the column is still there, but the dealer replaced the SIR coil again.
I would suggest you have the dealer replaced the steering rack (steering gear in GM lingo). It can transmit the "zip-tie" and "squeak" through the steering shaft and up to the steering wheel, where you'll hear it.

There's been more than one occurrence on these forums where owners have had the SIR coil replaced, horn assembly lubed, and steering shaft replaced, only to still have the noise. Only when they replaced the steering rack did the problem go away, and not come back the next day.

The squeak may also be a simple "stack-up" problem, as well, since the steering rack is at the other end of the assembly, so replacing it causes all the related components to be less "bound-up", which caused the squeak in the 1st place.

Is your squeak temperature dependent? Do you notice it in the morning, or after the Outlook is warmed up, or has been sitting "heat-soaked" in a parking lot on warm day?

'09 XR, AWD, all options except rear DVD entertainment
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post #8 of 46 (permalink) Old 06-20-2011, 09:15 PM Thread Starter
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Re: 2008 Outlook XR issues

[quote=XRDreamliner ]

thanks for the response--the squeek does not seem to be temperature dependent, it is always there when I drive it. I think I will definitely bring this to the attention of the dealer.

Quote:
Originally Posted by 6Sixathome
I would'nt be cought dead in a [email protected]#$%a, I'd rather have a minivan, the new Explorer is nice but less interior room but the new vehicle I really like is the 2011 Dodge Durango CITIDEL V8 AWD (I've been thinking reeeeeeeeeeeeeeeeally hard on that one )
Your aversion to Toyota is the same aversion I have to Dodges, lol. I was just looking for anything other that a Lambda, but the fact is nobody does it better, even with the problems, which is why my wife wants to keep the Outlook. She likes the 2-2-3 seating configuration, and it has just the right amout of room behind the 3rd row, without being oversized. Other than going minivan, I don't see a suitable replacement, so now we are shopping for tires

John<br /><br />2008 Saturn Outlook XR--TRADED IN<br /><br />2011 Cheverolet Traverse LTZ--Silver Ice Metallic; heated/cooled seats, bluetooth, backup camera; power liftgate; 20" wheels<br />2011 Hyundai Sonata SE 2.0t--Phantom Black Metallic<br />1992 Ford Mustang LX 5.0--Calypso Green, supercharged
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post #9 of 46 (permalink) Old 07-29-2011, 04:06 PM
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Re: 2008 Outlook XR issues

Funny, I am in the same place except we are looking at buying a outlook. I can't find anything that compares to what the outlook offers for the price but I it sucks u have to take a chance because of the issues. My family is all about buying American because quality is so much better but way is it in the automotive world it is not that case. Anyways we are still deciding if we want to take the chance.
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post #10 of 46 (permalink) Old 07-29-2011, 07:22 PM
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Re: 2008 Outlook XR issues

If I was looking now at new vehicles, I'd be looking at a Lambda, a Durango or an Explorer. All very similar in size and configuration, although the Explorer is only a 2 place 3rd row. The Explorer seems to one up the Lambdas, I'm not quite sure about the Durango yet.That means spending pretty solidly into the $30's, though, unless you get a stripped Traverse LS, and many can't swing that. Going used saves thousands and used the Lambda is all there is with the combination of space, economy and capabilities. The Durango and Explorer prior to 2011 were thirsty, cramped, lumbering body on frame beasts.

If I didn't have to tow, I'd be all over a new Odyssey. Easily double the room behind the 3rd row, better mileage, more passenger space, easier to drive and park. Plus Honda quality, meaning 200K easy with minimal problems.

Jay2380 - Look for 2009 or 2010 models, they seem to fare better on quality. At least that's what I'm counting on with mine.




2007 Toyota Prius Touring<br />2005 Mazda3 5-door<br />1998 Ford Escort SE<br />1960 Ford Thunderbird<br /><br />SOLD: 2010 Outlook XR-L - Cocoa / Ebony Leather<br />AAQ ABC BTV CJ2 DD8 DS3 KA1 KV1 N10 PCP PCQ T83 T96 TB5 UD7 UG1 UQA UUI UVC V92 Y9
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