Puddle of coolant on the garage floor today! - Page 4 - Saturn Outlook Online Community
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post #31 of 56 (permalink) Old 07-30-2011, 11:15 PM
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by medicrxdoc
I bet all they will do is fill up the coolant....cheaper for them.
Ask (insist) on a flush and fill

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post #32 of 56 (permalink) Old 08-01-2011, 06:32 PM Thread Starter
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by GM Customer Service
Dear 6Sixathome,

I have read through the thread about your water pump on your Outlook. I am glad that the dealership was able to fit you in before August about this.

If there is a bright spot about this, it is that it happened at home, right?

I hope all goes well with the repair and that they provide you with a loaner vehicle as to not to inconvenience you too much.

Let me know how things go and if you need further assistance with this.

Sincerely,
Michelle, GM Customer Service
Dropped the OUTLOOK off today and was given an '07 Lacrosse CX with 46K on the clock for a loner Hopefully tomorrow I'll have it back in the garage. It was leaking BAD when I dropped it off and the coolant dripping on the belt made a heck of a racket.




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #33 of 56 (permalink) Old 08-02-2011, 04:54 PM
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Re: Puddle of coolant on the garage floor today!

Dear 6Sixathome,

Thank you for the update of your situation with your dealership and vehicle. I am glad to read that they provided you with a loaner vehicle.

Have you heard anything from the dealership yet?

Michelle, GM Customer Service

Have you checked into GM Owner Center? You can maintain service history, check on warranty or recall information, and more. Visit my.gm.com!<br /><br />For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
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post #34 of 56 (permalink) Old 08-02-2011, 06:23 PM Thread Starter
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by GM Customer Service
Dear 6Sixathome,

Thank you for the update of your situation with your dealership and vehicle. I am glad to read that they provided you with a loaner vehicle.

Have you heard anything from the dealership yet?

Michelle, GM Customer Service
Yes, it will be tomorrow before I get the OUTLOOK back. I think this is the 1st water pump they have done for a Lambda based platform and I think they have only done one timing chain, maybe more now that was a few months ago when she told me that. All I hope for is it to come back to me better that when I dropped it off and I think it will




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #35 of 56 (permalink) Old 08-03-2011, 06:42 PM Thread Starter
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Re: Puddle of coolant on the garage floor today!

It's back home Sounds good feels good and no leaks!




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #36 of 56 (permalink) Old 08-03-2011, 07:19 PM
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Re: Puddle of coolant on the garage floor today!

price to replace if on the paperwork?

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post #37 of 56 (permalink) Old 08-03-2011, 07:39 PM Thread Starter
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by rbarrios
price to replace if on the paperwork?
No price on the paperwork, all it said was "coolant pump leaking out the weep hole" "replaced coolant pump". I looked up in there and sure enough there's a new pump.

rbarrios I sent you a PM.




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #38 of 56 (permalink) Old 08-09-2011, 02:12 PM
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by 6Sixathome
No price on the paperwork, all it said was "coolant pump leaking out the weep hole" "replaced coolant pump". I looked up in there and sure enough there's a new pump.

rbarrios I sent you a PM.
6Sixathome, did U get a new timing chain as well? My pump just went out at 47K, replaced under warranty, no issues so far.
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post #39 of 56 (permalink) Old 08-09-2011, 06:39 PM Thread Starter
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Re: Puddle of coolant on the garage floor today!

Quote:
Originally Posted by thedears
6Sixathome, did U get a new timing chain as well? My pump just went out at 47K, replaced under warranty, no issues so far.
No timing chain, they did not drop the engine down, I talked to one of the techs who worked on it. He did say the water pump was not an easy job.




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #40 of 56 (permalink) Old 08-19-2011, 10:37 AM
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Re: Puddle of coolant on the garage floor today!

Looks like I have the same problem on my 2008 XR FWD. I've found a puddle on the driveway the last couple days. Probably a 12-16" diameter wet spot after it sits for 4-8 hours. Thought it was oil since that was low, so I took it to Goodyear for an overdue oil change and tire rotation. They told me the oil is fine, but the water pump is leaking. They also found a transmission leak at the right side axle seal.

I assume both of these issues would be covered under the 100K mile powertrain warranty. I'm close to 48,000 now.

Is this a multi-day job for the dealer? I'm not really thrilled with the service I got at the Chevy dealer that will shuttle me to work. I'd rather take it somewhere near home and get a loaner, but they usually fight on that if they are not keeping it overnight.
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