Potential future OUTLOOK owner here... - Page 2 - Saturn Outlook Online Community
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post #11 of 33 (permalink) Old 01-26-2012, 06:14 PM
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Re: Potential future OUTLOOK owner here...

Quote:
Originally Posted by salguod
I'd tell CarMax that they ought to contact a local GM Dealer / Saturn Authorized Service Dealer and run the VIN and have it ready to review by Saturday. No repair summary, no deal until there is one.

You want to know if there have been sunroof leaks, all kind of things go bad if there have been and there have been many reports of them not getting fixed well.
I second that!

The fact the rear tires are still original and the fronts have been replaced would indicate to me that they were never rotated and wore out. What other maintenance items might have been overlooked?

There was one owner on the Enclave board who bought a used Enclave from a dealer late last year. It had two new tires up front. Within 4000 miles those tires had to be replaced because of irregular wear. The front end was found to be out of alignment, even though it gave no indication to him as such.

I would find a way to have that VIN run through GM one way or another before signing anything.

I wish you luck with whatever you do, and will say welcome to the boards!


2010 Summit White Traverse LTZ,&nbsp; SOLD 4/2012 <br />2015 Traverse 2LT Siren Red Tintcoat-36 Month Lease
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post #12 of 33 (permalink) Old 01-26-2012, 07:00 PM
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Re: Potential future OUTLOOK owner here...

Quote:
Originally Posted by cmcolfax
No floormats.
When we bought our Outlook it did not come with floormats either, not even aftermarket ones!

Former: 2009 Saturn Outlook XE 3.6L FWD... Glad it's gone!<br /><br />2015 Chevrolet Silverado 1500 LT 5.3L 4x4<br />2013 Ford Escape SE 1.6L Turbo 4WD<br />2009 Ford Focus SE 2.0L <br />2005 Ford Explorer XLT 4.0L 4x4<br />1984 Ford Bronco XLT 5.8L 4x4
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post #13 of 33 (permalink) Old 01-26-2012, 10:38 PM
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Re: Potential future OUTLOOK owner here...

And I'd have them put the new tires on the rear, not the front. Having the worn tires on the rear increases the likelihood of a spin out in slippery conditions. Brake hard and turn, the rear gets light, the good tires up front bite and the bad tires in the rear loose grip and your back end passes you.

Most tire stores won't put a pair of new tires on the front anymore.




2007 Toyota Prius Touring<br />2005 Mazda3 5-door<br />1998 Ford Escort SE<br />1960 Ford Thunderbird<br /><br />SOLD: 2010 Outlook XR-L - Cocoa / Ebony Leather<br />AAQ ABC BTV CJ2 DD8 DS3 KA1 KV1 N10 PCP PCQ T83 T96 TB5 UD7 UG1 UQA UUI UVC V92 Y9
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post #14 of 33 (permalink) Old 01-26-2012, 11:03 PM Thread Starter
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Re: Potential future OUTLOOK owner here...

KHANSEN - And smart ass posts from moderators are not going to make new members want to stay around.
Especially new members who have been around the block more than a few times.
Active members of multiple automotive forums for over ten years.
Oh, and I do know how to use Google too! I'm just sayin'...

SALGUOD - Thanks. I did push CM on the Vehicle History and got the "it has a clean Carfax and AutoCheck, and that is what matters" line.
The tires are already on it, and I'll rotate as part of my PM like I always do.
If I don't feel comfortable with the way it drives or handles I'll just pick up two GY's and put 'em on.
Again, not my first choice, but new tires are better than bald tires.
I may try the "Find a dealer and run the VIN and have it for me a long with a hard copy of the Carfax / AutoCheck on Saturday morning or I am walking." approach.
I am not selling them my Soul. I am buying the car as far as they are concerned with CASH (well, a check from my Credit Union... I did my own financing and got 2.9%... drafted right out of my payroll before the money ever even hits my account).

LS - I agree, they prolly were not rotated regularly.
With right at 40K miles the rears are more worn than the tread depth guage indicates.
Yeah, I showed up to look at it and pulled a tread depth guage out of my pocket. I am "that guy".
CM sales slug looked at me kinda funny.

I ended up having the VIN run. I have buddy who was a GM tech for many years (18+) and now runs his own shop but still has access to GMVIS.

Showed a couple minor waranty issues, and that the sunroof recall/repair was performed but no water intrusion reported by the PO.
Showed that it still has the open campaign (did it ever become a full recall?) for the headlight harness.

Only thing that concerns me is the timing chain potential...

-cmc-

The Family Hauler: 2008 Outlook XE FWD<br />The Commuter: 2004 Malibu LS <br />The Toy: 1995 Wrangler on 35's<br />The Truck: 1992 F-150
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post #15 of 33 (permalink) Old 01-26-2012, 11:29 PM
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Re: Potential future OUTLOOK owner here...

The headlight thing is pretty new, I think I got my letter last month. The official letter called it a 'campaign', but my OnStar report calls it a 'recall'. Semantics, the bottom line is that GM is going to replace your wiring and bulbs. Haven't taken mine in yet.




2007 Toyota Prius Touring<br />2005 Mazda3 5-door<br />1998 Ford Escort SE<br />1960 Ford Thunderbird<br /><br />SOLD: 2010 Outlook XR-L - Cocoa / Ebony Leather<br />AAQ ABC BTV CJ2 DD8 DS3 KA1 KV1 N10 PCP PCQ T83 T96 TB5 UD7 UG1 UQA UUI UVC V92 Y9
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post #16 of 33 (permalink) Old 01-27-2012, 01:08 AM
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Re: Potential future OUTLOOK owner here...

Quote:
Originally Posted by cmcolfax
KHANSEN - And smart ass posts from moderators are not going to make new members want to stay around.
Especially new members who have been around the block more than a few times.
Active members of multiple automotive forums for over ten years.
Oh, and I do know how to use Google too! I'm just sayin'...


-cmc-
Wow! I was not being a smart ass. I was just trying to point out that others on these Lambda forums will start taking jabs at you for not searching well enough, and posting the same comments in multiple posts, as that has happened to me when I first started on these sites a few years ago.

You need to take a chill pill, was just trying to help with your requests and where I found the info. Hope it helped, but at this point with your attitude, I don't really care. Good luck with your Outlook.

Signature: <br /><br />Proud Former Owner of a 2007 Outlook and 2009 Acadia
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post #17 of 33 (permalink) Old 01-27-2012, 10:20 AM Thread Starter
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Re: Potential future OUTLOOK owner here...

SALGUOD - Cool. I am gonna make the appt with the dealer to do the headlight "recall that's not a recall" and use that as the opportunity to have them run a diagnstic on the car to make sure all of the software and firmare are up to date including the transmission flash that I have read a lot about.

(See... I do search...)

On my F150 and my ZJ, if you d/c the battery it clears the "temporary" codes but keeps the "critical" ones then the computer will re-throw a code for anything "new" it senses after the battery is re-connected. I assume these are similar... If so, I'll prolly d/c the battery as soon as I get it home, and then drive it for a week or so before taking to the $tealership.

Not getting much help from CM... a little disappointed in that... first time I have bought from them... not impressed... the "No-Haggle Price" bit gets a little old when it is the answer for everything.
Example: When I pulled out the tread depth gauge and explained that if I was not happy with the tires we were going to have a conversation about CM replacing them the answer I got was "There is no conversation to be had. If they do not meet CM's standard of 2x state minimum tread (here in VA that would be 4/32") CM will replace them. If not, no. There is no negotiation.".

That reminds me... I gotta e-mail my sales slug about a coupla things...

-cmc-

The Family Hauler: 2008 Outlook XE FWD<br />The Commuter: 2004 Malibu LS <br />The Toy: 1995 Wrangler on 35's<br />The Truck: 1992 F-150
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post #18 of 33 (permalink) Old 01-27-2012, 10:35 AM Thread Starter
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Re: Potential future OUTLOOK owner here...

Quote:
Originally Posted by khansen30
Wow! I was not being a smart ass. I was just trying to point out that others on these Lambda forums will start taking jabs at you for not searching well enough, and posting the same comments in multiple posts, as that has happened to me when I first started on these sites a few years ago.

You need to take a chill pill, was just trying to help with your requests and where I found the info. Hope it helped, but at this point with your attitude, I don't really care. Good luck with your Outlook.
Oh, and no where in either of the links you posted was there a list of paint or interior color codes and their respective names.

Now I will grant you this, even if there was, I did not make a note of the codes from the door placard on the vehicle when I looked at it.

SO, if you had posted a useful link, I still would not have been able to find the information I want.

Thanks for the help.

The Family Hauler: 2008 Outlook XE FWD<br />The Commuter: 2004 Malibu LS <br />The Toy: 1995 Wrangler on 35's<br />The Truck: 1992 F-150
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post #19 of 33 (permalink) Old 01-27-2012, 02:42 PM Thread Starter
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Re: Potential future OUTLOOK owner here...

Email I sent to sales slug...

Quote:
Just touching base… we are picking up the check from the Credit Union at 0830 tomorrow so we will be at the dealership by 0900-0930.

I have a couple of things I would like done before we pick up the Outlook though.

1. Please have the service department look in to the plug in the right rear tire. I understand that it passed VA State Inspection, but I am not entirely comfortable with it. As I mentioned, this vehicle will primarily be used by my pregnant wife to haul herself and our two kids around. I do not want to worry that a tire will fail on her as a result of being plugged instead of replaced.
2. Please print me a hard copy of the complete Carfax / AutoCheck report on the vehicle for my records to be included with the purchase paperwork.
3. Please discuss with your service manager and make an attempt to coordinate with a GM dealership that you have a relationship with to run the VIN though the GMVIS and print a complete copy of it to be included with the purchase paperwork. I need this documentation in the event I have further warranty or unfulfilled recall and TSB issues.


Thanks.



-cmc-
His reply:

Quote:
Chuck,

I can take care of the Auto Check report without a problem, and actually I had service look at the tire yesterday. They explained to me that they plugged it from the inside and there's no chance that the tire will go flat. He also assured me that it isn't a safety hazard in any way shape or form (We were on the same page, great minds think alike). I'm working on the third request as we speak. Honestly, that might be a little more complicated, but of course I'll try.

The Family Hauler: 2008 Outlook XE FWD<br />The Commuter: 2004 Malibu LS <br />The Toy: 1995 Wrangler on 35's<br />The Truck: 1992 F-150
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post #20 of 33 (permalink) Old 01-27-2012, 05:28 PM
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Re: Potential future OUTLOOK owner here...

I'm glad to see that you were able to run the VIN and everything looks pretty good.

Sounds like (if it's not just a sales pitch) they repaired the tire correctly by patching it from the inside.

When (if) you follow through with the purchase, open the glove box door. There you will find a label with most of the RPO codes which when deciphered will confirm what options and accessories you have on the vehicle. This link is for the Saturn Outlook RPO codes. You can Google any others you have that are not listed. I believe the codes for the outer color and the interior color is also contained within the RPO label.

http://eogld.ecomm.gm.com/NASApp/dom...vehicleID=8903

Timing chain is something you will just have to be aware of. Nothing you can do about it except maybe use good oil and change it every 5000 miles regardless of the oil life monitor (OLM). Just don't ever go all the way down to "0" on the monitor.

If it is OnStar equipped (look at the rearview mirror or read the RPO code), there was a promotion recently that you could call them and get a free 3 month subscription for trial use. Sign up for the monthly report, and they will send you updated info on the running condition, any recalls, and general vehicle health report. If you decide to continue with OnStar, there are several posts on these forums telling how to obtain the best price.

I would have the OBD read by Auto Zone or one of the other major auto parts stores that do it for free before disconnecting the battery to clear the memory. One owner purchased used, and within several days the light came on and he had major problems. It is believed the dealer may have disconnected the battery to clear the codes before placing it for sale. Just something to keep in mind. Sometimes reading it will tell of any pending codes, or if the vehicle has not been driven enough since the last resets for codes to be set.

Let us know how things go. One more question. Have you priced the G/Y tires yet that YOU might be paying for if you replace them?

2010 Summit White Traverse LTZ,&nbsp; SOLD 4/2012 <br />2015 Traverse 2LT Siren Red Tintcoat-36 Month Lease
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