2008 Saturn Outlook - Transmission FAIL - joining the club...
I'm new the forums and I suspect like many of you here, only found this forum after searching for various problems with our Saturn Outlooks. I of course have become the latest victim of the Outlook transmission failure that I've read so much about these past few hours online. Before I go into where I am at..quick overview of my vehicle.
We purchased it used about 7 months ago (Nov. 2012) from Team Chevrolet in Salisbury, NC. It had about 48k miles on it and was in great shape. The only thing I could find wrong with it, even before I bought it, was some grease sprayed around the inside of the front driver side wheel. I had the dealership fix the strut boot before we purchased, which effectively failed again less than 2 weeks later. We live 2 hours from where we bought the car, in Salisbury, NC, so I had Dick Shirley Chevrolet in Burlington, NC repair the boot a second time, both times under warranty. I mention the boot only because it happened a third time, which I will mention again later.
So, this past weekend, while taking a trip to visit family about 90 miles away, my wife and I noticed the tell-tale sign of the transmission problems I've have now come to learn about. The Outlook would shift very roughly from 3rd and 5th gears. We noticed the RPMs would rev up quickly as if the tranny had downshifted then would hard shift, or jerk, into the higher gear and would be fine after that. This occurred perhaps 3 or 4 times on our entire 180 mile round trip. The next day, it occurred more frequently while we were driving around town. So, we decided to take the car into a different dealership in town today. We weren't very pleased with the service department at Dick Shirley from our previous work on the boot last fall.
The wife calls me while I'm at work today and said the folks at Dave Wescott Buick GMC dealership in Burlington confirm we have a transmission problem. She didn't remember all the details and I'm not home yet to fill all of you in with what they found, but I'll keep this post updated. They did tell her they will likely need several days to remove the transmission and make the repair. Based on what I've learned from reading forums and posts online today, I'd bet its the 3,5,R wave plate problem. The driving seems exactly as those others with this failure have described. Also, as mentioned above, we asked that they check the front right boot and again, it has failed. The guy told my wife that the clamp was installed incorrectly the second time it was repaired, which would have been at Dick Shirley Chevy, Burlington, NC. So, that too will be replaced.
The good news? I'm still under factory warranty for 30 more days..but it wouldn't have mattered, we purchased a Zurich 100k mile / 60month extended warranty on the power train when we bought the car. Glad I did now...might turn out to be worth the $1200 the warranty cost.
I'll keep you posted on how this latest 2008 Saturn Outlook Transmission Failure saga unfolds...