Wave Plate Failure Extended Warranty Issued By GM! - Page 3 - Saturn Outlook Online Community
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post #21 of 35 (permalink) Old 04-08-2015, 02:33 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

We got our "official" letter today, so I contacted the dealership to see if they needed it as well ( I submitted paperwork with them BEFORE getting the letter in the mail) The Service manager says it has been submitted and need to reviewed by a human. Hope to hear back from him soon. Things are moving in the right direction.

My car dirty, is cleaner than your car clean.<br />2008 Outlook XE AWD Ocean Mist
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post #22 of 35 (permalink) Old 04-08-2015, 05:03 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

I believe it was exactly a week from the time I submitted the paperwork and received the check.
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post #23 of 35 (permalink) Old 04-08-2015, 11:05 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

I'm super hopeful of getting mine processed quickly. Since having my transmission fixed in September 2012 I haven't had any issues. I gathered all my paperwork today. In the morning I'm headed back to the dealership to have my forms submitted. I'm at 190,191 miles now. It still purrs like the day I got it in 2007, fresh off the lot. I just wish Saturn was still around.
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post #24 of 35 (permalink) Old 04-09-2015, 10:00 AM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

OK I knew it was premature to celebrate.
The dealer called this morning to say they are stopping payment on the check. The reason is that I was over the mileage on the coverage. Now it will cost me $25.00 for a stop payment.
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post #25 of 35 (permalink) Old 04-09-2015, 01:47 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

Quote:
Originally Posted by electbc
OK I knew it was premature to celebrate.
The dealer called this morning to say they are stopping payment on the check. The reason is that I was over the mileage on the coverage. Now it will cost me $25.00 for a stop payment.
Why are YOU stopping payment on a check??

My car dirty, is cleaner than your car clean.<br />2008 Outlook XE AWD Ocean Mist
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post #26 of 35 (permalink) Old 04-09-2015, 05:12 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

I am not stopping payment. My credit union charges me $25 if any check I deposit has a stop payment put on it.
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post #27 of 35 (permalink) Old 04-10-2015, 08:00 AM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

Where would I be able to get a GM reimbursement form? Or does the dealer have to process that?
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post #28 of 35 (permalink) Old 04-10-2015, 11:26 AM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

The dealer can process the paperwork as long as he has the correct campaign number. 14404A there even may be a 14404B as an updated campaign. Your VIN with all the paperwork, invoice, mileage at time of repair, and cancelled check or credit card receipt.
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post #29 of 35 (permalink) Old 04-26-2015, 02:49 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

We got our check yesterday!

My car dirty, is cleaner than your car clean.<br />2008 Outlook XE AWD Ocean Mist
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post #30 of 35 (permalink) Old 04-27-2015, 10:00 PM
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Re: Wave Plate Failure Extended Warranty Issued By GM!

I'm concerned I won't be getting any money back for my Outlook wave plate repair.

Our Outlook wave plate went out in September, 2013 @ 76k miles. I paid a $1000 "deductible" after fighting tooth and nail to get GM to pay for the repair. I think the total cost was $3k or so before the $1k I paid.

I went to the Warranty Tracker at the GM site and it doesn't list the 14404 Special Coverage Adjustment for my VIN. I will still go to the dealer with my paper work and see what they do but I have a feeling they are going to deny me because my VIN isn't being covered.



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