GM has been contacted - Page 2 - Saturn Outlook Online Community
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post #11 of 32 (permalink) Old 08-10-2010, 09:48 PM Thread Starter
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Re: GM has been contacted

Oh and one more thing...the dealership I am working with now....great bunch of people.

Tomorrow I am picking up a rental and letting them know that before I pick up the Outlook, whenever it is finished, I would like the oil changed and an alignment. No sense in having it there without getting something else which needs to be worked on.

So now if we were to ever consider either a GMC Acadia or a Buick Enclave or what the heck a Camaro (oops forgot Reichard doesn't sell Camaro's) (husbands and has to be a convertible) they will be at the top of our list.

You see considering that we have three vehicles we usually keep each one for 8-9 years. So that means the 03 VUE would be up for replacement at the earliest....2012 then the 05 Nissan (350z convertible) in 2014 and the 07 Outlook in 2016. (LOL because I forsee the Outlook the first one to go and the others....add another year or two on to their end date) So you see it a really good considerate and competent dealer could have a customer purchasing a vehicle every 2 or 3 years.

Of course they would have to have a vehicle that we want. So far....(fill in your thoughts).


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"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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post #12 of 32 (permalink) Old 08-11-2010, 11:56 AM Thread Starter
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Re: GM has been contacted

Just returned from Reichard with a rental car.

You are going to love this one. They gave me a really used Buick LeSabre with 268,985 miles on it, yep over 200,000 miles AND this is the really funny part. The service tech when he handed me the keys said "Oh by the way the "service engine" light is on...don't worry its' the gas tank cap and we haven't got around to taking care of it".

YEP I just roared laughing over that one...and said good one you have my Outlook in, which by the way you will be taking the head off the motor AGAIN, and you put me in a car with the service engine light on.

How so very very not funny.

Don't take this the wrong way....so far I have confidence that Reichard service department will fix my Outlook.

Otherwise I will be driven to even more.

11 Enclave CXL2 FWD WDT11/10 purchase 2/11
15 Infiniti Q50 AWD Granite Shadow purchase 6/15
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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post #13 of 32 (permalink) Old 08-11-2010, 12:12 PM
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Re: GM has been contacted

Quote:
Originally Posted by Sailfish
You are going to love this one. They gave me a really used Buick LeSabre with 268,985 miles on it, yep over 200,000 miles AND this is the really funny part. The service tech when he handed me the keys said "Oh by the way the "service engine" light is on...don't worry its' the gas tank cap and we haven't got around to taking care of it".
Unreal; your story just keeps getting better and better

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post #14 of 32 (permalink) Old 08-11-2010, 01:12 PM Thread Starter
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Re: GM has been contacted

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Originally Posted by AA/78U
Unreal; your story just keeps getting better and better

ROFLOL!!! It does!

Like I told the service tech when I picked up the rental. "I am being so pleasant over all this yet I am just so pissed off". He looked at me and said "thanks".

I do believe he knows that I do have a temper and I have been really really working on keeping it under control. My husband is amazed that I have stayed this calm...okay perhaps in person yet....not in writing. LOL!

Have a great day and as you can tell my days are always an adventure!

11 Enclave CXL2 FWD WDT11/10 purchase 2/11
15 Infiniti Q50 AWD Granite Shadow purchase 6/15
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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post #15 of 32 (permalink) Old 08-12-2010, 01:08 PM
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Re: GM has been contacted

Any more news?




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #16 of 32 (permalink) Old 08-12-2010, 06:11 PM Thread Starter
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Re: GM has been contacted

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Originally Posted by 6Sixathome
Any more news?

Nope the Outlook is still at the dealership....removal of the head in order to replace a front piston and the crank shaft actuator. Thinking since this is the second time in 30 days probably should just have a new engine dropped in. What do you think? Let me know okay!

The "loaner"....not fun to drive squishy shocks and that darn check engine light...way too funny.

Don't think I will hear anything back on my Outlook until the first of the week.

So then as for the "engine replacement in 2009" which WAS NOT DONE (like I just said...although probably should be done NOW) I have a message that I will be contacted by the 16th of August as to whether they "will" remove that from my Outlook's vehicle repair report.

SOOOO another weekend of....NOTHING!!!! Except of course dinner out with friends and since my husband doesn't drink and is the "DD" Saturday is looking to be a whole lot of fun.


11 Enclave CXL2 FWD WDT11/10 purchase 2/11
15 Infiniti Q50 AWD Granite Shadow purchase 6/15
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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post #17 of 32 (permalink) Old 08-12-2010, 10:28 PM
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Re: GM has been contacted

I would push for a new engine; that one you have now is junk IMO

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post #18 of 32 (permalink) Old 08-13-2010, 06:50 AM Thread Starter
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Re: GM has been contacted

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Originally Posted by AA/78U
I would push for a new engine; that one you have now is junk IMO
Pretty much what my husband said the other day and I agree with him 100%. LOL boy when he reads this I won't hear the end of that.

So back to stuff...we have a fine dependable mechanic I have used for 17 years and who takes care of our 03 VUE and our 05 Nissan 350Z and previous cars. I called him after I found out about the "second invasion" of the engine. His comment was "No ****....get rid of it!". This guy is good I had Sable which had high miles on it and he kept it together until one day the air-conditioner went out and he said "don't put anymore money into this...get rid of it" and I did without the air-conditioner working. He never sold me any service I did not need. He and I talk about our cars and he knows I am no fool when it comes to the mechanical operations of a vehicle.

He also gave me the name of a lawyer.....my husband is thinking really seriously about this.

I know with what is being done to the Outlook right now will only lower the resale value even more and **** when GM closed Saturn that was a big enough hit.

11 Enclave CXL2 FWD WDT11/10 purchase 2/11
15 Infiniti Q50 AWD Granite Shadow purchase 6/15
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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post #19 of 32 (permalink) Old 08-13-2010, 10:10 PM
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Re: GM has been contacted

Ya, push for a new engine and dump it! Then you can tell the potential buyer it has a brand new engine and will run forever .




'09 OUTLOOK 1XR FWD, SOLD!<br />'13 Chevy Suburban 4X4 Crystal Red Tintcoat, Ebony 8 seater<br />'05 VUE 3.5L AUTO<br />'08 GMC SIERRA CREW Z71 LC9 Sonoma Red with ebony 6 seater
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post #20 of 32 (permalink) Old 08-13-2010, 11:55 PM Thread Starter
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Re: GM has been contacted

Quote:
Originally Posted by 6Sixathome
Ya, push for a new engine and dump it! Then you can tell the potential buyer it has a brand new engine and will run forever .


LOL!!! Great idea!

11 Enclave CXL2 FWD WDT11/10 purchase 2/11
15 Infiniti Q50 AWD Granite Shadow purchase 6/15
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955)
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