Got my car back from the GM dealer yesterday after getting a new GM certified transmission installed.
My 35R wave plate was playing up. About 4 weeks ago I contacted GM customer service to see if they could offer me some financial help to replace my transmission. They took about 1 week to get back to me and basically told me to naff off and that I was on my own with this one.
I had been speaking to Matt at Key Diesel and Transmission in the USA and after a few telephone conversations I decided Matt was the man to do the 35R wave plate upgrade. So I booked my car in with him last Saturday.
I live in Canada and I was going to make the trip from Canada to see Matt, about a 3 hour drive for me.
The week before going to see Matt, my wife wanted to take a trip into Toronto. Well it happened my tranny died on me on highway 401 as we got stuck in the dreaded Toronto traffic.
The car lost all gears and what I found was that if I switched it off for a few minutes I managed to get some gears. We did get to our destination. The next day I had to get towed back from Toronto to my house, about 3 hours away, as it was too stressful to attempt the journey back with a screwed tranny with my wife and son on board.
The GM dealer who replaced my tranny was fantastic. They did the job for the smallest of costs, so all in my tranny cost me $3495, which was amazing as another dealer was wanting 5 grand to do the same job.
My transmission failed at 100k miles, or to be exact 159800Km,s
I would like to take this opportunity to say a BIG THANK YOU to Matt at KEY DIESEL AND TRANSMISSION for all his help and advice.
I also want to say that I will never buy another GM product. I came to Canada from Scotland 8 years ago and I always drove Vauxhall cars which is also a GM product in the UK. This didn't make any difference to the GM adviser who dealt with my case when I asked for assistance.
Anyone who has an Outlook which has symptoms of a 35R wave pate about to go, Get it changed right away. Speak to Matt at Key Diesel who will do the upgrade, and it will be a **** sight cheaper that a new transmission.
My 35R wave plate was playing up. About 4 weeks ago I contacted GM customer service to see if they could offer me some financial help to replace my transmission. They took about 1 week to get back to me and basically told me to naff off and that I was on my own with this one.
I had been speaking to Matt at Key Diesel and Transmission in the USA and after a few telephone conversations I decided Matt was the man to do the 35R wave plate upgrade. So I booked my car in with him last Saturday.
I live in Canada and I was going to make the trip from Canada to see Matt, about a 3 hour drive for me.
The week before going to see Matt, my wife wanted to take a trip into Toronto. Well it happened my tranny died on me on highway 401 as we got stuck in the dreaded Toronto traffic.
The car lost all gears and what I found was that if I switched it off for a few minutes I managed to get some gears. We did get to our destination. The next day I had to get towed back from Toronto to my house, about 3 hours away, as it was too stressful to attempt the journey back with a screwed tranny with my wife and son on board.
The GM dealer who replaced my tranny was fantastic. They did the job for the smallest of costs, so all in my tranny cost me $3495, which was amazing as another dealer was wanting 5 grand to do the same job.
My transmission failed at 100k miles, or to be exact 159800Km,s
I would like to take this opportunity to say a BIG THANK YOU to Matt at KEY DIESEL AND TRANSMISSION for all his help and advice.
I also want to say that I will never buy another GM product. I came to Canada from Scotland 8 years ago and I always drove Vauxhall cars which is also a GM product in the UK. This didn't make any difference to the GM adviser who dealt with my case when I asked for assistance.
Anyone who has an Outlook which has symptoms of a 35R wave pate about to go, Get it changed right away. Speak to Matt at Key Diesel who will do the upgrade, and it will be a **** sight cheaper that a new transmission.