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21 Posts
I've been researching the Outlooks for over a year and just pulled the trigger in November when GM announced the 0% Financing - we purchased a loaded White Diamdond with tan leather interior with 12 miles on it. Exactly what we wanted.
I got mud flaps and spoiler discounted in the deal and installed at the time of purchase. And since I already knew about the Transmission Re-Flash / Recall, I told my sales guy to do the Re-Flash while it was in the Service Dept. I take delivery and ever since, I couldn't see a big difference in the pre-flash vs. post-flash of the transmisison. I was one of the guys voting "see no difference after re-flash". I've been extremely happy with the car and but not extremely pleased with motor response.
So I take my 4 month old Outlook into a different Saturn dealership yesterday (it's closer to where I live) to get the oil changed for the first time and tires rotated. I brought up the squeaky break and exterior temp sticking and he was reading the GM bullitens to proceed. Then he informs me I have a recall notification on my VIN# for the Trasmission Reflash. I told him I instructed the Dealership where I purchased to perform that and was told it was already completed. I asked if it was possible that they didn't update the system and he said that no, that is impossible. So he proceeds to perform the Re-Flash while the car was in getting the oil changed.
I drive the car off the lot an hour later and if feels like a new car! I'm pumped up! I am now voting that I can really tell the difference in the Re-Flash. But now I'm not happy the sales guy did not deliver what he said. I guess I will get over this - my happiness over the new Re-Flash trumps the sales guy lying to me. But I doubt I will ever return to that dealership for anything.
So just a word of wisdom / experience - if you don't see a difference in your Re-Flash - don't hesitate to take it in again or ask another Saturn Dealer to see if has actually been completed. Their service department should give you a print out of the work completed.
I got mud flaps and spoiler discounted in the deal and installed at the time of purchase. And since I already knew about the Transmission Re-Flash / Recall, I told my sales guy to do the Re-Flash while it was in the Service Dept. I take delivery and ever since, I couldn't see a big difference in the pre-flash vs. post-flash of the transmisison. I was one of the guys voting "see no difference after re-flash". I've been extremely happy with the car and but not extremely pleased with motor response.
So I take my 4 month old Outlook into a different Saturn dealership yesterday (it's closer to where I live) to get the oil changed for the first time and tires rotated. I brought up the squeaky break and exterior temp sticking and he was reading the GM bullitens to proceed. Then he informs me I have a recall notification on my VIN# for the Trasmission Reflash. I told him I instructed the Dealership where I purchased to perform that and was told it was already completed. I asked if it was possible that they didn't update the system and he said that no, that is impossible. So he proceeds to perform the Re-Flash while the car was in getting the oil changed.
I drive the car off the lot an hour later and if feels like a new car! I'm pumped up! I am now voting that I can really tell the difference in the Re-Flash. But now I'm not happy the sales guy did not deliver what he said. I guess I will get over this - my happiness over the new Re-Flash trumps the sales guy lying to me. But I doubt I will ever return to that dealership for anything.
So just a word of wisdom / experience - if you don't see a difference in your Re-Flash - don't hesitate to take it in again or ask another Saturn Dealer to see if has actually been completed. Their service department should give you a print out of the work completed.