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Discussion Starter #1
I know some people are experiencing water leaks from the sunroof drains that cause water to emerge under the dash or front floors.
I recently had a water leak that came from where the 3rd row right side shoulder belt goes into the trim near the roof. It leaked overnight during a rainstorm. Went to the vehicle in the morning and had water on the 3rd row seat from it running down the seatbelt and on the trim around the 3rd side window. Not sure how much water ended up behind the trim. Hope it wasn't much because the rear HVAC equipment is right under where the water emerged. I was parked on level ground but the vehicle was loaded down with baggage and bikes on a trailer hitch rack.
Anyone else ever have a leak there?
Tim C.
 

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I had that happen in the 07 Outlook last July when on vacation. It was pouring down rain outside we had two couples with us in the Outlook. The couple in the third row, she had water running down the seat belt harness on the right side. It ended up being the seal around the moonroof had to be resealed. Odd thing was I just had the Outlook in a week or so before leaving on vacation due to a leak in the front related to the front sunroof seal. Ended up being just too many problems with leaks which kept cropping up after that July 2010 episode.

Now have a 2011 Enclave with NO SUN/MOON ROOFS.
 

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Discussion Starter #4
Thanks for the info. I plan on taking it in to the dealer next week to have it looked at. I hope it's a one time easy fix.
Tim C.
 

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Discussion Starter #5
I picked the Outlook up from the dealer and they said they found the leak in the sunroof housing and had to reseal it. I hope that was it. Only time will tell.
Also I found out that water leaks are not covered under the extended warranty so I had to pay for the repair.
Tim C.
TSC1969 said:
Thanks for the info. I plan on taking it in to the dealer next week to have it looked at. I hope it's a one time easy fix.
Tim C.
 

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TSC1969 said:
I picked the Outlook up from the dealer and they said they found the leak in the sunroof housing and had to reseal it. I hope that was it. Only time will tell.
Also I found out that water leaks are not covered under the extended warranty so I had to pay for the repair.
Tim C.
Do you mean they had to install a new seal around the sunroof glass or something else?
 

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Dear TSC1969,

Thank you for the update of your situation with your Outlook. I am glad to read that the dealership was able to perform a fix for your sunroof leaking. Let us know how things go with it when it rains.

I hope that you have a great weekend planned.

Sincerely,
Michelle, GM Customer Service
 

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Discussion Starter #8
I was not charged for any parts and the service guy said they "resealed" the sunroof housing. I didn't get any other details becaude I picked it up after service hours.
Tim

6Sixathome said:
Do you mean they had to install a new seal around the sunroof glass or something else?
 

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Discussion Starter #9
Thank you Michelle!
Tim
GM Customer Service said:
Dear TSC1969,

Thank you for the update of your situation with your Outlook. I am glad to read that the dealership was able to perform a fix for your sunroof leaking. Let us know how things go with it when it rains.

I hope that you have a great weekend planned.

Sincerely,
Michelle, GM Customer Service
 

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TSC1969,

You are very welcome. ;D

Don't hesitate to contact me with questions and/or concerns.

Michelle, GM Customer Service
 
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