[lkreykes]

I have a 2009 Outlook XE FWD and the key won't turn off. It is stuck in the "ACC" position and this has caused the battery to die. Has anyone else had this happen? Just a few weeks ago we had it in the shop because the wouldn't turn off, even if the key was in the "off" position. Now this. What next!?

 

[GM Customer Service]

I am sorry to hear that you are experiencing an issue with your Outlook, lkreykes. You mentioned that you had it in the shop for this exact issue. Was it a GM dealership?

Jennifer T.
GM Customer Care

 

[salguod]

I suspect you have a sunroof, right? This is a symptom of a sunroof leak causing water in the fuse box.