If they can't fix it, push for an aftermarket system to be installed at either the dealer or manufacturer's expense. This can be done as there are adaptors that allow for OnStar to function with any aftermarket stereo. Not sure if PAC has created an adaptor that would allow for the steering wheel controls to be used, but then again if you get one with a remote...no worries. Probably won't be the route you would take, but it's a suggestion.alan1 said:I have had my Outlook now for 7 weeks and it has spent nearly 2 weeks in the dealers. The radio souns suddenly "crackles" and then goes down to 1/2 volume. It is the upgraded 6 disc version, and after the "crackle" it has terrible sound and no sub-woofer. they have changed out radio 3 times, amp once, tried unsuccessfully to reprogram. Local dealer seems helpful but they are way outside their comfort zone and of cours Saturn says "first time". Other blogs on the Arcadia for instance show that this is a recurring issue, no-one seems to have a solution. Any ideas?? 1800 miles and dead stereo is not too cool!!