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Discussion Starter #1
While starting my wife's 2008 Outlook today I noticed the Service Airbag light came on, but only momentarily and did not stay on. Really? How does one service an airbag?? Anyone hear of this?
 

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@mswerb, it might have something to do with connectors, but keep in mind I’m not a technician. You could contact your local GM dealership to see what they have to say about it.

Michelle, GM Customer Service
 

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Just another problem theses cars have mine does it all the time. I did the harness so call fix for passenger side seat rerouting the wires and checking the connectors you can see the way they routed the wires it was horrible, if somebody would move the seat or slide there feet back they would hit the connector. That would turn the airbag on and off that worked for a week or two now it still does the same thing. I also have the infamous power steering noise now at low speed, car only has 36,000 miles on it and I also been through the traction control stabiltrak problem to. You just feel like you never can trust driving them, never now what will happen next.
 

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Discussion Starter #4
Hasn't come on again since Christmas day.
 

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I did the harness so call fix for passenger side seat rerouting the wires and checking the connectors you can see the way they routed the wires it was horrible, if somebody would move the seat or slide there feet back they would hit the connector.
 

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mswerb said:
While starting my wife's 2008 Outlook today I noticed the Service Airbag light came on, but only momentarily and did not stay on. Really? How does one service an airbag?? Anyone hear of this?
I learned about this from other forums but called over to Chevrolet and there is a Special Service 10335 that I was told was good for another few years. Took the Outlook in and they conducted service and no service airbag light currently and I'm guessing it is fixed. No charge and on my way.
 

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Discussion Starter #7
I took it in for service a few weeks back and the dealership came up with nothing. They told me the light may have come on due to my wife's purse being in the passenger seat. That was not the case. I have a 2007 Chevy Equinox and the passenger side airbag light will come on if there is any weight in the seat. This was a SERVICE AIRBAG LIGHT. The light has not come on again since then.
 

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The problem is the airbag connectors. I took my 2009 XE with 44K in to service for the exact same problem this was the second time.
The technicians cleaned the connectors and added dielectric grease to keep the connectors from getting oxidized and losing the connection. Paid $115 diagnostic fee. Also had them look at the TPMS which was also complaining about needing service.

Bulletin No.: 08-09-41-002E

Date: December 07, 2009

Subject: Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)

Models:
2005-2007 Buick Rainier
2006-2009 Buick Allure (Canada only), LaCrosse, Lucerne
2008-2010 Buick Enclave
2006-2010 Cadillac DTS
2007-2010 Cadillac Escalade Models
2008-2009 Cadillac SRX, XLR
2008-2010 Cadillac CTS, STS
2005-2006 Chevrolet SSR
2005-2009 Chevrolet TrailBlazer, TrailBlazer EXT
2005-2010 Chevrolet Cobalt
2006-2007 Chevrolet Monte Carlo
2006-2010 Chevrolet Corvette, HHR, Impala, Malibu Models (includes Malibu Classic)
2007-2009 Chevrolet Equinox
2007-2010 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2008-2010 Chevrolet Express
2009-2010 Chevrolet Traverse
2005-2009 GMC Envoy Models
2007-2010 GMC Acadia, Sierra, Yukon, Yukon Denali, Yukon XL, Yukon Denali XL
2008-2010 GMC Savana
2005-2006 Pontiac Pursuit
2005-2009 Pontiac G6
2006-2009 Pontiac Solstice
2007-2009 Pontiac G5, Torrent
2008-2009 Pontiac G8
2005-2009 Saab 9-7X
2007-2009 Saturn AURA, OUTLOOK, SKY
2008-2009 Saturn VUE
2008-2009 HUMMER H2
2007-2008 Daewoo G2X
2007-2009 Opel GT

Supercede:
This bulletin is being revised to update the Parts Information. Please discard Corporate Bulletin Number 08-09-41-002D (Section 09 - Restraints).

Condition

- Some customers may comment on an intermittent or current AIR BAG indicator or lamp being illuminated on the instrument panel cluster (IPC).
Important
This bulletin only applies to the following DTCs:

- Technicians may observe DTC(s) B0012 04, 0D, 0E; B0013 04, 0D, 0E; B0015 04, 0D, 0E; B0016 04, 0D, 0E; B0019 04, 0D, 0E; B0020 04, 0D, 0E; B0022, B0023 04, 0D, 0E; B0033 04, 0D, 0E; B0040 04, 0D, 0E; B0042 or B0044 set as Current or in History in the sensing and diagnostic module (SDM).


Cause

This condition may be caused by a loose, missing, or damaged connector position assurance (CPA) retainer at a supplemental inflatable restraint (SIR) module electrical connector, or a deployment loop wiring harness electrical connector.

Correction

Caution
When performing service on or near the SIR components or the SIR wiring, the SIR system must be disabled. Failure to observe the correct procedure could cause deployment of the SIR components. Serious injury can occur. Failure to observe the correct procedure could also result in unnecessary SIR system repairs.

1. Perform the Diagnostic System Check-Vehicle.
2. Identify the DTC that is set AND review the DTC Descriptor in the corresponding diagnostic procedure. Refer to Diagnostic Trouble Code (DTC) List-Vehicle in SI.
3. Using the information from the DTC Descriptor, determine the location of the affected electrical connector. Refer to SIR Identification Views and the Master Electrical Component List in SI.
4. Turn OFF the ignition and disable the supplemental inflatable restraint (SIR) system. Refer to SIR Disabling and Enabling in SI.
5. BEFORE removing, INSPECT the CPA retainer at the electrical connector.

Note
The connector and connector position assurance (CPA) may seat independent of each other. Both the connector and CPA should seat with an audible and/or tactile click. The CPA isolates the shorting-bars within the connector allowing the deployment circuit to operate properly.

¤ If the CPA retainer is loose, damaged, or will not seat in the connector, replace it with a new one. Reinstall the CPA correctly by first pushing the connector body in completely, and then pushing the CPA retainer in completely.
¤ If the CPA retainer is not loose or damaged and is properly seated, proceed to Step 6.


6. Remove the CPA retainer and disconnect the electrical connector. Inspect the terminals for the following conditions:

- Corrosion
- Contamination
- Terminal tension.
- Damage

Important
The terminals in the SIR/SRS system are made with a special plating. This plating provides the necessary contact integrity for the sensitive, low energy circuits. Use the J-38125 SIR/SRS Terminal Repair Kit for repairing SIR/SRS terminals and connectors. DO NOT substitute any other terminals for those in the repair kit.

¤ If the terminals are damaged, corrosion is observed, or have poor tension, repair or replace as necessary. Apply dielectric grease, GM P/N 12345579 (in Canada, use P/N 10953481) on the connector pins and terminals when reassembling. Refer to SIR/SRS Wiring Repairs in SI.

Note
The connector and connector position assurance (CPA) may seat independent of each other. Both the connector and CPA should seat with an audible and/or tactile click. The CPA isolates the shorting-bars within the connector allowing the deployment circuit to operate properly.

7. Connect the electrical connector, and install the CPA retainer.
8. Enable the supplemental inflatable restraint (SIR) system. Refer to SIR Disabling and Enabling in SI.
9. Clear the DTC with a scan tool.
10. Verify that the DTC does not reset by performing the Diagnostic Repair Verification in SI.

¤ If any DTC resets, then refer to Diagnostic Trouble Code (DTC) List-Vehicle in SI.
 

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I bought this used 2007 Saturn Outlook with 80,000 original miles on it, clean interior/exterior, and have only put 8000 miles in a year and a half that I have had owned this truck. The first problem I notice was the front passenger headlight blown or connection problem as soon as I left the lot from the dealer where I bought the truck, a week later found out that the front passenger air bag does not stay on when someone moves in the seat, then it was the transmission, and now the front AC blower is not working just the back blower works. Checking the Web for answers I see that there is a lot of people having the same problems repeatedly, what do we need to do so that someone admits that there is a problem and puts a recall out on all the issues!!!!! :angryfire: :angryfire: :angryfire:

My truck is in the dealer now and they are telling me that the part plus labor is about $600 dollars to fix the blower issue, I still have not fixed the air bag issue that they say is another $600 to fix and when I go online there are other Outlook customers that are having the same issue saying that it is water going in the passenger front floor causing electrical problems with blower motor and wire connector problems underneath the passenger seat!!!

Does anyone have any ideas?????
 

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Hi T5oriano,

I am sorry to hear this! If you could private message me your name, full address, phone number, VIN, vehicle mileage, and name of dealership, I can look into this further for you and explore some options. Thank you!

Jessica
GM Customer Service

T5oriano said:
I bought this used 2007 Saturn Outlook with 80,000 original miles on it, clean interior/exterior, and have only put 8000 miles in a year and a half that I have had owned this truck. The first problem I notice was the front passenger headlight blown or connection problem as soon as I left the lot from the dealer where I bought the truck, a week later found out that the front passenger air bag does not stay on when someone moves in the seat, then it was the transmission, and now the front AC blower is not working just the back blower works. Checking the Web for answers I see that there is a lot of people having the same problems repeatedly, what do we need to do so that someone admits that there is a problem and puts a recall out on all the issues!!!!! :angryfire: :angryfire: :angryfire:

My truck is in the dealer now and they are telling me that the part plus labor is about $600 dollars to fix the blower issue, I still have not fixed the air bag issue that they say is another $600 to fix and when I go online there are other Outlook customers that are having the same issue saying that it is water going in the passenger front floor causing electrical problems with blower motor and wire connector problems underneath the passenger seat!!!

Does anyone have any ideas?????
 

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T5oriano said:
I bought this used 2007 Saturn Outlook with 80,000 original miles on it, clean interior/exterior, and have only put 8000 miles in a year and a half that I have had owned this truck. The first problem I notice was the front passenger headlight blown or connection problem as soon as I left the lot from the dealer where I bought the truck, a week later found out that the front passenger air bag does not stay on when someone moves in the seat, then it was the transmission, and now the front AC blower is not working just the back blower works. Checking the Web for answers I see that there is a lot of people having the same problems repeatedly, what do we need to do so that someone admits that there is a problem and puts a recall out on all the issues!!!!! :angryfire: :angryfire: :angryfire:

My truck is in the dealer now and they are telling me that the part plus labor is about $600 dollars to fix the blower issue, I still have not fixed the air bag issue that they say is another $600 to fix and when I go online there are other Outlook customers that are having the same issue saying that it is water going in the passenger front floor causing electrical problems with blower motor and wire connector problems underneath the passenger seat!!!

Does anyone have any ideas?????


I bought mine at 81,000 miles and it looked great. Now, I am having the same issues and mine is also at the dealership. I however am looking at $1700+ to fix parts of the transmission supposedly not related to the previous wave plate destruction. I have been told for an additional $75 they can diagnose the air issue and I have yet to get the prices for the air bag service light or now the service stability issues! I love the design of this vehicle, but I can't afford repairing it!
 
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