We have a 2007 Saturn Outlook. In July 2012 the transmission broke. It had 87000 miles well under the 5yr/100,000 warranty. It was two months past the 5 yr requirement. We didnt take it to the dealer because of this. We had the transmission fixed at AAMCO. As a afterthought I filed a claim with GM because of the repair. I was called and told that since we didnt take it to a dealer they couldnt help us. If we took it to a dealer they could have seen what defect caused the problem. I said what difference did that make it still broke with not alot of miles on it. The customer service agent said that GM was not aware that this was a problem. I said just google Outlook and transmission and you can see all the problems. So in other words GM wont stand behind their product. I even offered to have them pay only half. They couldnt even meet me halfway. We recently bought a new car and sure wasnt a GM product. I asked the agent if there was an anybody else I could appeal this claim too. They said no. Does anybody here know where I can appeal my claim too?