Saturn Outlook Forum banner
1 - 3 of 3 Posts

· Registered
19 Posts
Discussion Starter · #1 ·
I received my 1st Vehicle Diagnostics for my 08 Outlook, everything is good, but as I am looking over the email from OnStar. I notice Active Warranties. So I click on it. Now I knew I had the 5 year/100K and the 8yr/80,000 miles Emissions. So I called my local Chevrolet dealer, Gordon. I was told my 100,00 is actually 107,235 & 8yr/80K is actually 87,235. What I found out through Onstar & the Active Warranties button, I have two more. 6Yr/100K Corrosion which doesn't expire until 2015/107,235 and the last one which I have no idea what it is for 10Yr/120K Special Coverage 10335* Warranty. To Expire 2019/127,235. What is Special Coverage? Does anyone have the same or know what that is?

· Registered
754 Posts
the special coverage one- was for the air bag electrical connections.

Dear General Motors Customer:

As the owner of a 2008 model year Buick Enclave, GMC Acadia, or Saturn OUTLOOK vehicle, your satisfaction with our product is very important to us.

This letter is intended to make you aware that some 2008 model year Buick Enclave, GMC Acadia, and Saturn OUTLOOK vehicles may exhibit wear which could lead to corrosion in the connector terminal pins at the connection between the body main wiring harness and the front driver and passenger side impact air bag. Over time, the wear may result in a resistance value that sets a SERVICE AIR BAG System warning message in the Driver Information Center (DIC). The seat side impact air bag would continue to be fully functional. Over time, and if the SERVICE AIR BAG System DIC warning message is ignored, the resistance could increase to a level in which the seat side impact air bag may not deploy when commanded in a side impact crash.

Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

What We Have Done: General Motors is providing owners with additional protection for this condition. If this condition occurs on your 2008 model year Buick Enclave, GMC Acadia, or Saturn OUTLOOK vehicle within 10 years of the date your vehicle was originally placed in service or 120,000 miles (193,000 km), whichever occurs first, the condition will be repaired for you at no charge . Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program.

What You Should Do: If you believe that your vehicle has the condition described above, repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to contact your GM dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. Keep this letter with your other important glove box literature for future reference.

Reimbursement: The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special coverage condition. Your request for reimbursement, including the information and documents mentioned on the enclosed form, must be received by GM by January 31, 2012. If you have any questions or need any assistance to better understand related repairs, please contact your dealer.

If you have questions related to a potential reimbursement, please contact the appropriate Customer Assistance Center at the number listed below.

Text Telephones (TTY)





Puerto Rico - English

Puerto Rico - Español

Virgin Islands

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

Jim Moloney

General Director,

Customer and Relationship Services


1 - 3 of 3 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.